Our Focus is You

Take control of your travel investment today and enjoy:

• Innovative, tailored travel delivery, management and policy monitoring to optimise your travel budget
• A consultative account management from a highly experienced team
• Negotiated corporate rates on air, hotels, car hire and other travel products
• Online booking technology
• Market leading expense and travel policy management
• Detailed and transparent reporting
• Enhanced travel risk management control
• Access to our market leading portfolio of leisure travel services
• Access to all the travel essentials you need including insurance, foreign exchange, visa processing and additional services

The support of a team of seasoned, committed travel professionals with relationships and purchasing power that make the world of difference.

What makes us different?

A Drive for Excellence

At the core of Eden Corporate Travel is a passion for excellence. We focus on excelling at every level so that the support and travel solutions we provide meet your goals. Plus, our commitment to ongoing improvement means you continue to benefit from changing market and corporate conditions. We do this through our continual investment in tools, technology and services to drive innovation in new products, reporting and even easier ways of managing your travel.

Like Mindedness

We’re business owners and managers just like you. When you choose us as your travel partner, you partner with a team driven by the same imperatives as you and your business. Plus you deal with the person who owns the business.

Passion for Service

As commercially astute business owners ourselves, we know that it needs to be right first time, every time. We enjoy the challenge of delivering exceptional business-to-business travel service within a framework designed to achieve your objectives.

Responsiveness

We believe it’s more than just being there when you need us. We believe in systems and people who proactively identify the support we provide to you.

So, if travel plans are disrupted, whether through natural or man made events, our expertise, relationships and reach through Eden Corporate Travel Travel mean our clients resume their travel plans quickly and safely.

Entrepreneurial Spirit

Our success as business owners is built on taking personal responsibility for travel solutions that work. It’s about meeting the needs of all our clients with tailored solutions.

Our clients are diverse in size, sector and the level of support they require from us. Our solutions, too, are diverse and built with each individual client in mind. We invest time, expertise and commitment in getting it right because we know it matters.

Individuality and Integrity

We respect and harness the power of individuality at a client, supplier and employee level. Integrity, respect and transparency frame every interaction.

Decades of experience with global pharmaceutical companies, medical institutes, money broking, merchant banking, engineering and construction businesses have made the transition to Eden Corporate Travel that much easier for new clients.

There is no real substitute for the advice and twenty-eight years’ experience of MD Andrew Want, and our team of consultants. We do offer many useful on-line facilities, booking engines, links to reference material, enhanced accounting and reporting software.

On-line reporting, billing and accounting data provides desktop monitoring of the implementation of company travel policies, and expense management. Bespoke reports can be tailored by Eden Corporate Travel to reflect specific needs provided at required intervals. Travel arrangements are only the first of the many services we offer – others include site selection, accommodation, catering and technical support facilities.

Eden Corporate Travel offers truly accountable and cost effective Travel Management.

A Unique Advantage

Local TMC

Advantages of a local TMC

• Exceptional dedicated service
• Flexibility as client needs change
• Speed to market/changes
• Senior stakeholder investment
• Strong staff retention
• Staff incentivised by service – not profit

Disadvantages of a local TMC

• Limited POS serviceability
• Independent buying power
• Technology investment limitations

Global TMC

Advantages of a Global TMC

• Multi-office serviceability
• Technology savvy
• Large buying power
• Global solutions
• 24/7 support centres
• Strategic expertise

Disadvantages of a Global TMC

• Lack of local decision making
• Technology market specific
• Call-centre mentality
• Staff consistency
• Centralised off-site support

Enjoy the best of both worlds

• Exceptional dedicated service
• Flexibility for needs & growth
• Local ownership & decision making
• Global partners on integrated platforms
• Invested in partnership
• High staff retention
• Direct ownership of technology solutions
• Consultants salary based
• Proactive account management
• Best in-breed Technology
• Customised reporting
• Access to exclusive product
• 24/7 serviceability & support
• Expertise through industry best practices
• Savings oriented reporting
• Part of NTIA award winning Travel Agency Group

Technology

Self Service Online Bookings:

We streamlines the process of booking and reconciling business trips by bringing all your favourite travel providers together in one place. You can manage who books what and set other rules to control travel budgets, while saving hundreds of administration hours each year. Most importantly, you have our direct expertise and support via phone and email should our services be required.

Streamline your Business travel processes online today:

• Book for yourself or for others and manage complete business trips via the mobile app or web app
• Allow your travellers to book their own travel and win back hours of administration time
• Easy staff setup and simple role/profile management
• Make simple bookings and view itineraries and flight changes on mobile
• Pay for travel centrally or individually – it is up to you
• Easily see who is where in case of an emergency
• Get instant access to our Travel Experts when you need help

ATAS Accredited

Take comfort knowing that we are a participant of the AFTA Travel Accreditation Scheme (ATAS)

ATAS is a national accreditation scheme, endorsing travel agents who have met strict financial and customer service criteria. Representing Australia’s best travel agents, we can provide you with peace of mind when purchasing travel.