The HelloWorld Business Travel Advantage for You

Eden Corporate Travel is part of Australia’s largest network of premium independently owned corporate travel agents and travel management companies.

Hello World Business TravelOur membership of Helloworld Business Travel unlocks a world of advantage for you.

It means buying power along with ongoing investment in state of the art technology, research and support so that we provide you with the customised solution that best meets your needs now and in the future.

It also means access to the purchasing power, reach and relationships of Helloworld Travel (HLO:ASX), a leading Australian-based travel distribution company.

Highly Competitive Rates

As Australia’s largest network of independent travel agents, Helloworld Business Travel’s combined buying power means you enjoy quality products at highly competitive prices. As a Helloworld Business Travel member, we provide you with access to a worldwide network of premium hotels and resorts, airline representation and travel wholesalers:

  • Highly competitive rates across airlines with preferential corporate rates
  • Comprehensive hotel programs providing you with access to the best available unrestricted rates at more than 40,000 hotels worldwide
  • Preferential rates across essential travel product including car rental, insurance, visa services and foreign exchange

Our Focus is You

Take control of your travel investment today and enjoy:

  • Innovative, tailored travel delivery, management and policy monitoring to optimise your travel budget
  • A consultative account management from a highly experienced team
  • Negotiated corporate rates on air, hotels, car hire and other travel products
  • Online booking technology
  • Market leading expense and travel policy management
  • Detailed and transparent reporting
  • Enhanced travel risk management control
  • Access to our market leading portfolio of leisure travel services
  • Access to all the travel essentials you need including insurance, foreign exchange, visa processing and additional services
The support of a team of seasoned, committed travel professionals with relationships and purchasing power that make the world of difference.

What makes us different?


A Drive for Excellence

At the core of every Helloworld Business Travel agent is a passion for excellence. We focus on excelling at every level so that the support and travel solutions we provide meet your goals. Plus, our commitment to ongoing improvement means you continue to benefit from changing market and corporate conditions. We do this through our continual investment in tools, technology and services to drive innovation in new products, reporting and even easier ways of managing your travel.


Like Mindedness

We’re business owners and managers just like you. When you choose us as your travel partner, you partner with a team driven by the same imperatives as you and your business. Plus you deal with the person who owns the business.

Passion for Service

As commercially astute business owners ourselves, we know that it needs to be right first time, every time. We enjoy the challenge of delivering exceptional business-to-business travel service within a framework designed to achieve your objectives.


Responsiveness

We believe it’s more than just being there when you need us. We believe in systems and people who proactively identify the support we provide to you.

So, if travel plans are disrupted, whether through natural or man made events, our expertise, relationships and reach through Helloworld Business Travel mean our clients resume their travel plans quickly and safely.

Entrepreneurial Spirit

Our success as business owners is built on taking personal responsibility for travel solutions that work. It’s about meeting the needs of all our clients with tailored solutions.

Our clients are diverse in size, sector and the level of support they require from us. Our solutions, too, are diverse and built with each individual client in mind. We invest time, expertise and commitment in getting it right because we know it matters.


Individuality and Integrity

We respect and harness the power of individuality at a client, supplier and employee level. Integrity, respect and transparency frame every interaction.


Looking after our Customers

The Helloworld Travel Limited Customer Charter and Consumer Protection Policy enshrine our determination to provide excellent customer service and support.


Buying Power with HelloWorld Business Travel

Helloworld Business Travel is a division of Helloworld Travel Limited, which is an integrated travel service provider encompassing retail, wholesale, corporate, inbound and tour operating businesses in Australia and around the world.

Helloworld Travel is publically listed on the Australian Stock Exchange (ASX: HLO), and represents over $3 billion dollars’ worth of buying power in the travel industry.

Choosing a Helloworld Business Travel agent as your travel management company unlocks the best of both worlds – the commitment, dedication and attention to detail of an independently-owned and operated business as well as the many benefits of our association with Helloworld Travel.

Decades of experience with global pharmaceutical companies, medical institutes, money broking, merchant banking, engineering and construction businesses have made the transition to Eden Corporate Travel that much easier for new clients.

There is no real substitute for the advice and twenty-eight years’ experience of MD Andrew Want, and our team of consultants. We do offer many useful on-line facilities, booking engines, links to reference material, enhanced accounting and reporting software.

On-line reporting, billing and accounting data provides desktop monitoring of the implementation of company travel policies, and expense management. Bespoke reports can be tailored by Eden Corporate Travel to reflect specific needs provided at required intervals. Travel arrangements are only the first of the many services we offer – others include site selection, accommodation, catering and technical support facilities.

Eden Corporate Travel offers truly accountable and cost effective Travel Management.

A Unique Advantage


Local TMC

Advantages of a local TMC

  • Exceptional dedicated service
  • Flexibility as client needs change
  • Speed to market/changes
  • Senior stakeholder investment
  • Strong staff retention
  • Staff incentivised by service – not profit

Disadvantages of a local TMC

  • Limited POS serviceability
  • Independent buying power
  • Technology investment limitations

Global TMC

Advantages of a Global TMC

  • Multi-office serviceability
  • Technology savvy
  • Large buying power
  • Global solutions
  • 24/7 support centres
  • Strategic expertise

Disadvantages of a Global TMC

  • Lack of local decision making
  • Technology market specific
  • Call-centre mentality
  • Staff consistency
  • Centralised off-site support

Enjoy the best of both worlds

  • Exceptional dedicated service
  • Flexibility for needs & growth
  • Local ownership & decision making
  • Global partners on integrated platforms
  • Invested in partnership
  • High staff retention
  • Direct ownership of technology solutions
  • Consultants salary based
  • Proactive account management
  • Best in-breed Technology
  • Customised reporting
  • Access to exclusive product
  • 24/7 serviceability & support
  • Expertise through industry best practices
  • Savings oriented reporting
  • Part of NTIA award winning Travel Agency Group

Increase Savings from EGlobalFares

eGlobalfares assists us to immediately increase airfare value to our clients, derailing the perception that we are not searching everywhere possible to find you the best fares and international fare savings where possible.

Client Benefits:

  • We access local market specific published and private airfares from over 70 countries all directly from Australia.
  • Ability to globally manage small corporate accounts without the expense of investing in brick and mortar services.
  • Collaborate on multi-national/global bids and the servicing of those accounts 24/7/365.
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Global Solutions

Globalstar

We have invested in a mutual partnership with GlobalStar, a worldwide global travel management company group, providing ‘best in breed’ local expertise and solutions with over 85 market leading enterprises, representing over US$14 billion in sales. All partners have been chosen for their similar approach to providing service excellence.

We combine their local expertise, strength and commitment with our organisation to deliver cohesive, multinational solutions through innovative technology platforms for our clients.

With GlobalStar, you benefit from our partnership with agile and experienced travel management companies that can create solutions to fit individual needs, such as:

  • Global Locations – The ability to introduce a global travel program for your business operations outside of Australia.
  • Savings – Increased savings to you from local/global airfares and hotels otherwise not accessible in Australia.
  • Service consistency – Consistent service delivery and program management across all locations driven by you.
  • Local Knowledge – Each GlobalStar partner is independently owned, a leader in their respective local market, and have a vested interest in the success of each client account.

New Zealand Coverage with APX

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APX Travel Management is a wholly owned subsidiary of Helloworld Travel Limited and can provide exclusive support for Helloworld Business Travel agents to leverage additional end-to-end travel management services for our clients that require local New Zealand representation.


Technology


Self Service Online Bookings:

HelloworldBusiness.travel streamlines the process of booking and reconciling business trips by bringing all your favourite travel providers together in one place. You can manage who books what and set other rules to control travel budgets, while saving hundreds of administration hours each year. Most importantly, you have our direct expertise and support via phone and email should our services be required.

HelloworldBusiness.travel gives you access to all the biggest travel brands at the best available rates.
Streamline your Business travel processes online today:
  • Book for yourself or for others and manage complete business trips via the mobile app or web app
  • Allow your travellers to book their own travel and win back hours of administration time
  • Easy staff setup and simple role/profile management
  • Make simple bookings and view itineraries and flight changes on mobile
  • Pay for travel centrally or individually – it is up to you
  • Easily see who is where in case of an emergency
  • Get instant access to our Travel Experts when you need help

Mobile App

Utilising our HelloworldBusiness.travel Mobile APP is like having a travel agent, a PA and a tour guide in your pocket – everything you need to manage business travel on the go so you can focus on what really matters. It is free for all travellers registered to use the HelloworldBusiness.travel Online Booking Service Tool.

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Unlock the Power of Our Strategic Alliance with American Express®

Our association with American Express delivers worldwide benefits. American Express is a global brand at the vanguard of travel, financial and business services. American Express delivers products globally for more than 65 million customers, including over a million customers in Australia.

American Express Membership Rewards

We can help you maximise your American Express Membership Rewards points to pay for any travel booked through us. You can redeem points to pay for any travel booking including the best available fare with any airline, prepaid hotel, care hire, holiday packages, taxes, travel insurance and service fees.

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ATAS Accredited

Take comfort knowing that we are a participant of the AFTA Travel Accreditation Scheme (ATAS)

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ATAS is a national accreditation scheme, endorsing travel agents who have met strict financial and customer service criteria. Representing Australia’s best travel agents, we can provide you with peace of mind when purchasing travel.

Eden Travel is a member of travelscene american express, IATA and AFTA
Eden Travel is a member of travelscene american express, IATA and AFTA
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